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Have questions or need assistance? Reach out to us through any of the following channels.
Location
123 Fortune Boulevard
Las Vegas, NV 89109
United States
Phone
General Inquiries: +1 (800) SONJEVAZ
Reservations: +1 (800) 555-1234
VIP Services: +1 (800) 555-5678
General Information: [email protected]
Reservations: [email protected]
Customer Support: [email protected]
Hours
Casino: 24/7
Hotel Reception: 24/7
Customer Service: 8:00 AM - 10:00 PM
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Frequently Asked Questions
What are the check-in and check-out times?
Check-in time is 3:00 PM and check-out time is 11:00 AM. Early check-in and late check-out may be available for an additional fee, subject to availability.
Is there a minimum age requirement to stay at the hotel?
Yes, guests must be at least 21 years of age to check in to the hotel. Additionally, guests must be 21 or older to access the casino floor.
Is there a resort fee, and what does it include?
Yes, there is a daily resort fee of $45 plus tax. This fee includes Wi-Fi, fitness center access, pool access, in-room coffee, and local/toll-free calls.
Is parking available, and is there a fee?
Yes, we offer both self-parking and valet parking. Self-parking is complimentary for hotel guests. Valet parking is available for $25 per day for hotel guests and $35 per day for non-guests.
Can I make restaurant reservations in advance?
Yes, we recommend making restaurant reservations in advance, especially for our fine dining venues. You can make reservations through our website, by calling the restaurant directly, or by contacting our concierge.